Wickham Community Land Trust
Information for Residents
Residents’ Handbooks
Much information for our rented properties is available in the residents’ rental handbook, which will download automatically to your computer if you click on this Residents’ Handbook link.
Information for our shared ownership (S.O.) properties is in the equivalent S.O. residents’ handbook, available on this S. O. Residents’ Handbook link.
The following WCLT policies are referred to in both of the above residents’ guidance handbooks and
can be seen here:
- Anti-social Behaviour
- Feedback and Complaints Standard
- Neighbourhood and Community Standard
- Pets Policy
- Rent Standard
- Repairs and Maintenance
- Resident Involvement Standard
- Tenancy and Shared Ownership Standard
- Value for Money Standard
The WCLT self-assessment on complaint handling can be seen here: